Privacy Policy

Summary: Your Privacy Matters

  • We collect minimal personal information (email, name for accounts)
  • Documents are processed securely and not stored permanently
  • We use industry-standard encryption and security measures
  • We don't sell your data to third parties
  • You can delete your account and data at any time

Information We Collect

Account Information

  • Email address: Required for account creation and notifications
  • Name: Optional, for personalization
  • Payment information: Processed securely through Stripe (not stored on our servers)
  • Usage data: Word counts, processing history, subscription status

Document Content

  • Uploaded documents: Temporarily processed for analysis
  • Processing results: Suggestions, corrections, and reports
  • Metadata: File names, upload times, document statistics

How We Use Your Information

  • Provide proofreading and editing services
  • Send notifications about completed documents
  • Process payments and manage subscriptions
  • Improve our AI models and service quality
  • Provide customer support
  • Comply with legal obligations

Data Security & Storage

🔒 Security Measures

  • End-to-end encryption for document uploads
  • Secure cloud infrastructure with AWS/Google Cloud
  • Regular security audits and monitoring
  • Limited access to authorized personnel only
  • Automatic data deletion after processing

Document Retention

  • Original documents: Deleted within 30 days of upload
  • Processing results: Stored in your account until you delete them
  • Account data: Retained while your account is active
  • Usage analytics: Anonymized and aggregated data for service improvement

Third-Party Services

We work with trusted partners to provide our services:

  • Stripe: Payment processing (PCI DSS compliant)
  • OpenAI/Anthropic: AI processing (data not used for training)
  • Cloud providers: Secure hosting and storage
  • Email services: Notification delivery

Your Rights & Choices

Access & Control

  • View all your account data
  • Download your documents and results
  • Update your information
  • Control notification preferences

Deletion & Portability

  • Delete individual documents
  • Request account deletion
  • Export your data
  • Opt out of analytics

International Users

ProofReader Pro complies with international privacy regulations including GDPR (EU), CCPA (California), and other applicable data protection laws. If you're located outside the United States, your data may be transferred to and processed in the US where our servers are located.

Contact & Requests

For privacy questions, data requests, or account deletion:

Last updated: August 21, 2025
We'll notify you of significant policy changes via email.